Privacy Policy

Komorei Studio ("Komorei Studio," "we," "us," or "our") operates this website and online store. We are committed to protecting your personal information and your right to privacy. If you have questions, contact us at contact@komoreistudio.com.

We collect information you provide directly to us, including:

• Name, email address, and password when you create an account
• Shipping address, billing address, and phone number when you place an order
• Payment information — processed and stored securely by Stripe (we never see your full card number)
• Messages or emails you send us
• Email address when you sign up for restock notifications or promotional popups

We also collect certain information automatically when you visit our site:

• Browser type, operating system, and referring URLs
• Pages visited, time spent, and clicks (via analytics tools)
• IP address and approximate location
• Cookie and local-storage data (see Section 6)

We use your information to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your questions and support requests
• Send restock alerts you explicitly requested
• Send promotional emails and coupon offers — only if you opt in
• Improve our website, products, and customer experience
• Detect and prevent fraud or misuse
• Comply with legal obligations

We do not sell your personal data. We share it only with trusted service providers who help us operate our business:

• Stripe — payment processing
• Supabase — database and authentication
• Resend — transactional emails
• Cloudflare — content delivery and security
• Shipping carriers — to deliver your orders

We may also disclose your information when required by law or to protect the rights, property, or safety of Komorei Studio, our customers, or the public.

We retain your account and order data for as long as your account is active and for up to 7 years afterward to comply with tax and legal obligations. You may request deletion of your account at any time (see Section 8).

We use cookies and browser local storage for:

• Keeping you signed in (session cookies)
• Remembering your cart contents
• Storing theme preferences (dark/light mode)
• Suppressing popups you have dismissed
• Anonymous analytics (page views, traffic sources)

You can disable cookies in your browser settings. Some features — such as staying signed in — will not work without them.

Our store is intended for users 13 years of age and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us their information, contact us and we will delete it promptly.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your data
• Opt out of marketing communications at any time via the unsubscribe link in any email
• Lodge a complaint with a data protection authority

To exercise any of these rights, email us at contact@komoreistudio.com. We'll respond within 30 days.

We implement industry-standard security measures including HTTPS encryption, secure authentication, and access controls. No transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

We may update this Privacy Policy from time to time. When we make material changes, we'll update the "Last updated" date at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy.

Questions or concerns about this policy? Reach us at contact@komoreistudio.com.